Contact Helvornis Engineering | Edmonton Mining Tech Support

Our Location

Edmonton Headquarters

Helvornis Engineering Ltd operates from our central Edmonton office, serving mining operations across Western Canada. Reach us directly by phone, email, or use the contact form to connect with our engineering team.

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Office Address 10180 101 St NW, Edmonton, AB T5J 3S4, Canada

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Phone +1 (780) 423-9951

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Email tech@helvornis.bond

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Business Hours Monday–Friday, 9:00–18:00 MT

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Company Registration Helvornis Engineering Ltd | VAT: 829503714 RT 0001

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10180 101 St NW, Edmonton, AB

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Send Us a Message

Fill in the form below and a member of our engineering team will respond within one business day.

Why Work With Us

What to Expect When You Reach Out

We make the engagement process straightforward and transparent from the first conversation.

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Fast Response

We reply to all inquiries within one business day. For urgent operational matters, call us directly during business hours.

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Free Consultation

Your initial consultation is complimentary. We'll discuss your operation in detail before recommending any service or next steps.

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Clear Proposals

After a site audit, you'll receive a detailed technical proposal — including scope, timeline, and cost — within two weeks.

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No Obligation

Talking to us is always no-obligation. We believe in earning your trust through expertise, not pressure tactics.

Common Questions

Frequently Asked Questions

Can't find what you're looking for? Call or email us directly — we're happy to help.

How do I request a site audit?

Contact us via phone or email to discuss your operation. We'll schedule an initial consultation to understand your geology, equipment, and operational priorities. The formal site audit typically follows within 2–3 weeks, depending on your availability.

What information should I provide before the initial consultation?

Basic information helps us prepare: mine type (underground or open pit), current production targets, primary minerals extracted, existing data systems, and any operational challenges you're facing. We'll ask more detailed questions during the consultation.

Do you service mines outside Alberta?

Yes. We work across Western Canada, including British Columbia and Saskatchewan. Travel and logistics are factored into project timelines and costs for sites beyond Edmonton. Contact us to discuss your location.

What's the typical turnaround for a project proposal?

After your site audit, we typically deliver a detailed technical proposal within 2 weeks. This includes system design, deployment timeline, cost breakdown, expected ROI, and a refined implementation schedule.

Do you offer references from other mine sites?

Absolutely. We can provide references from similar operations within Alberta and Saskatchewan, subject to non-disclosure agreements with existing clients. We'll connect you with sites that match your operational profile.

Can we start with a pilot deployment?

Yes. Many clients prefer to pilot one service or one operational zone before full deployment. This allows your team to evaluate system benefits and integration with your existing workflows. We design pilots with clear success metrics and a defined path to full rollout.

What kind of support do you provide after deployment?

Full ongoing support includes 24/7 system monitoring, monthly performance reports, quarterly optimization reviews, and access to our technical team during business hours. Annual maintenance and recalibration of sensors is included in service agreements.

Get in Touch with Our Engineering Team