Last Updated: January 2026
Helvornis Engineering Ltd ("Company," "we," "us," or "our") operates the website and provides mining automation services. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our business operations, website, and services.
We are committed to protecting your privacy and ensuring you have a positive experience on our website and when engaging with our services. This Privacy Policy applies to information collected through our website, email communications, phone interactions, and direct business dealings.
We collect information you voluntarily provide to us, including:
When you visit our website, we automatically collect certain information:
We use collected information for the following purposes:
We process personal information on the following legal bases:
We do not sell, rent, or trade personal information to third parties. We may share information in the following circumstances:
We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Security measures include:
While we implement reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
We retain personal information for as long as necessary to:
When information is no longer needed, we securely delete or anonymize it. In some cases, we may retain information for longer periods if required by law or if necessary for legal claims.
Depending on your location and applicable privacy laws, you may have the following rights:
You have the right to request access to personal information we hold about you and to receive a copy in a portable format.
You have the right to request correction of inaccurate, incomplete, or outdated personal information.
You have the right to request deletion of personal information, subject to legal obligations and legitimate business purposes.
You may opt out of receiving promotional communications by clicking the unsubscribe link in our emails or contacting us directly.
You have the right to request restrictions on how we process your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided in Section 11 below.
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and remember your preferences. Types of cookies include:
You may control cookie preferences through your browser settings. Disabling cookies may affect website functionality. For more information, see our Cookie Policy.
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. Please review the privacy policies of third-party services before providing personal information.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:
Helvornis Engineering Ltd
Email: tech@helvornis.bond
Phone: +1 780 423 9951
Address: 10180 101 St NW, Edmonton, AB T5J 3S4, Canada
VAT: 829503714 RT 0001
As a company operating in Canada, we comply with applicable privacy laws including:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.
While Helvornis Engineering Ltd operates primarily in Canada, information may be transferred to and processed in other jurisdictions. When we transfer personal information internationally, we implement appropriate safeguards including standard contractual clauses, adequacy decisions, and your explicit consent where required.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date and, in some cases, by providing additional notice. Your continued use of our services following any changes indicates your acceptance of the updated Privacy Policy.
If you believe your privacy rights have been violated, you may file a complaint with the appropriate privacy regulatory authority in your jurisdiction. In Canada, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.
We encourage you to first contact us to resolve any privacy concerns before pursuing formal complaints.